From 28 days to 17: turning faster intake into 3,400 new visits.
The second-order effects of fixing intake: when outside records stop being the bottleneck, referred patients are seen 40% sooner, charts are complete at the point of care, and reclaimed hours convert into thousands of incremental visits — an estimated $7.3M a year in strategic value.
Referral leakage is an access problem before it's a revenue problem.
Eighteen thousand patients a year arrive by referral or transfer — and every one of them used to wait on a records-assembly cycle that pushed the first appointment out to 28 days. Patients who wait that long don't always wait: some go elsewhere, and the system loses both the patient and the downstream care relationship.
The patients who did arrive often met an incomplete chart. Records were fully assembled at the point of care just 78% of the time, the no-show rate sat at 12%, and clinicians compensated the only way they could — repeated history-taking and redundant tests.
Make the chart ready before the patient is scheduled.
The same intake automation, pointed at access: outside records classified and summarized within hours of arrival, so scheduling never waits on assembly and every visit starts with the full picture.
40% faster outside-records intake
Transfers and referrals onboarded in days, not weeks, across every service line.
Visit-ready charts
Complete, categorized records at appointment time — targeting ≥95% of visits starting with the full chart.
Tumor board & conference prep
Pre-assembled, categorized records for faster, more complete multidisciplinary preparation.
Summaries clinicians can rely on
Hallucination-free, specialty-specific, with every finding cited and linked to its source.
Access compounds: sooner, fuller, more.
Eleven days came off the wait for a first appointment. Complete pre-visit prep pulled no-shows from 12% to 9%. And the hours returned by automation became capacity — over 3,400 incremental visits a year.
Faster time-to-first-appointment
28 days → 17 from referral to first visit
Estimated annual strategic value
Referral retention + reclaimed-capacity visit revenue
Value figures are modeled with the health system from its own referral volumes, no-show rates, and contribution margins, applied to Fourier's measured intake speed-up. Completeness and time-to-appointment figures reflect the joint deployment model.
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